Question 1

Why should I use ListingAI?

Accepted Answer

Agents spend so much time writing marketing materials, but most of the job is relationships. We want to make it easy for you to have a quality listing, access to all the information you need, and get back to what you do best.

Question 2

Do you offer training sessions?

Accepted Answer

Yes! We offer free monthly training sessions to help you get the most out of ListingAI. What's included: Open forum – bring your questions Live interaction with our team ~1 hour each month Training sessions are held monthly, on the last Friday of each month. See availability and book your spot. We'll email you the link one hour before. Things you can get help with: Setting up your branding Virtual staging & twilight Creating videos & reels Any questions you have!

Question 3

Can I create listing videos with ListingAI?

Accepted Answer

Yes! Our AI Video Generator lets you transform your listing photos into professional property videos in minutes, with no video editing experience required. Each video includes: Custom opening and closing scenes with your branding Multiple aspect ratios for different platforms (landscape, portrait, square) Professional transitions and animations Videos use our credit system - one credit per image animated, but you can make unlimited edits once an image is animated. Most effective listing videos use 3-15 photos and run 25-40 seconds long. Learn more about creating listing videos.

Question 4

Does ListingAI give me my own website?

Accepted Answer

Absolutely! Every ListingAI account includes a free website on a mylistingai.co subdomain. On the Professional and Expert plans you can connect your own custom domain. The Expert plan also includes lead-magnet landing pages and shared logins for teams. Learn more about agent websites.

Question 5

What is the AI Image Editor?

Accepted Answer

The AI Image Editor is a tool that lets you edit your listing photos with the power of AI. Use it for: Virtual staging — add furniture and decor to empty rooms Twilight conversion — turn day shots into golden-hour twilight Object removal — erase clutter, signs, vehicles, or other unwanted items Inpaint — highlight an area and type a prompt to edit just that region Find & replace — swap a specific element (e.g. replace a sofa with a different one) Background removal, structure-aware edits, and more Edits use credits. See how image credits work for details on what costs what.

Question 6

Can I stage multiple angles of the same room with the same furniture?

Accepted Answer

Honest answer: not today — but we're working on it. You'll see other tools claim to offer this: virtually stage multiple photos of the same room with the same sofa, the same decor, the same lighting across every angle. In our testing, they don't reliably deliver on the promise. We've built and tested a working version internally. Two findings shaped where we are now: It's expensive. Around $3 per generated image just for the underlying AI run — multiples of what our standard staging costs. It's unreliable. About 80% of generations contain visible errors — distorted furniture, inconsistent lighting, items in the wrong positions, or duplicated objects across the angles. Rather than ship something at premium prices that misses 4 out of 5 times, we're holding off until the underlying models improve to a level we can stand behind. The tech is moving fast — when it gets reliable enough to support client-facing, MLS-compliant marketing, we'll roll it out and tell you. In the meantime, our standard virtual staging produces excellent single-angle results at a fraction of the cost — and we recommend choosing the angle that does the most work to communicate the room and staging it well, rather than chasing matched furniture across every shot.

Question 7

Why do I need a website?

Accepted Answer

A professional website is crucial for establishing credibility and building trust with potential clients. It serves as your digital storefront, showcasing your expertise and listings 24/7. Our websites are not only affordable but also come with a free mylistingai.co subdomain. For those looking to further personalize their online presence, we support custom domain integration as well.

Question 8

Do you offer IDX or MLS integrations?

Accepted Answer

At this time we've opted not to offer IDX or VOW integrations with MLS providers. We're focusing instead on JustListings.com — a listing search platform we're building that gives consumers a national and international search experience, with leads routed back to the listing agent. For more on how ListingAI, JustListings, and the existing MLS landscape fit together: see the relationship between ListingAI and JustListings → Or if you'd rather hear what you get directly: see what JustListings gets you as an agent →

Question 9

What's the relationship between ListingAI and JustListings?

Accepted Answer

ListingAI and JustListings.com are sister products built around the same agents. ListingAI is where the listing gets created — descriptions, social posts, videos, virtual staging, agent websites. JustListings is where that listing gets discovered, by buyers anywhere, with the lead routed back to the agent who created it. Where the MLS fits The MLS has done real work for the industry and has a real place. Local MLSs are best-in-class at the cooperation and compliance layer of a transaction — member rules, cooperative compensation, transaction-level workflows. They've earned that role and they're actively adapting to a fast-moving consumer landscape. Many MLSs are doing impressive work to keep up. But MLSs are also operating with limited resources and bounded geographies. No single MLS can offer national or international scale on its own — and the consumer journey is increasingly that wide. A buyer relocating from the UK to Texas, or from Toronto to Sydney, can't find what they need inside any one MLS. That's not a failing of the MLS; it's a function of the role the MLS was built to play. Where JustListings fits JustListings sits one layer above the MLS — at the consumer-discovery layer that no single MLS can serve on its own. Our role is to take a higher-level perspective: Give listings exposure to buyers anywhere, regardless of which MLS the listing originated in Drive traffic to MLS-affiliated agents, brokers, and listings — not away from them Route the lead back to the listing agent, never against them Operate at the scale modern consumer expectations require We're aligned with the MLS, not against it. The MLS handles the local cooperation and compliance layer it's good at. JustListings handles the national and international consumer-discovery layer that needs real scale to work. Both have their place. Why ListingAI is uniquely positioned to launch this This is the part that makes the model work without scraping, co-opting, or buying back data from anyone. ListingAI customers are creating their listings on our platform — often before those listings have been submitted to the MLS, public records, or anywhere else. We already have: The listing content, created by the agent, with the agent's permission, at the source The relationship with the agent — branding, contact info, and lead-routing setup already configured Coverage across every market our customers operate in (US, Canada, UK, Australia, and beyond) That's a starting position no portal-only competitor has, and one no individual MLS can replicate. We don't have to displace anyone to launch — we just put what we already know in front of more buyers, and route the resulting interest back to the agent who created the listing in the first place. The big picture ListingAI takes care of the agent's creative and marketing work. JustListings gives that work a stage that matches today's consumer behavior — national, international, search-first. The MLS continues to do what it does best at the local cooperation and compliance layer. If we do this well, agents win (their listings get more exposure and the leads come back to them), consumers win (a single search experience that doesn't stop at an arbitrary MLS border), and MLSs win too (their member-listed properties reach more buyers than they could on their own). See what JustListings gets you as an agent →

Question 10

What does JustListings.com get me as an agent?

Accepted Answer

JustListings.com is a real estate search platform we're building that indexes listings across the US, Canada, UK, Australia and other markets to follow. It operates beyond the borders of any single MLS — giving consumers a single place to search and giving agents a single place to be found. How it works for ListingAI customers JustListings is a search engine, not a portal. We index listings from public sources — typically MLS-affiliated portals, brokerage websites, and other public-facing places where the listing already lives — and surface them to buyers searching nationally and internationally. By default, we link back to the source. Most often that's your MLS's public portal, where the listing was posted and where you already have an established presence. A buyer clicks through, lands on infrastructure you're already part of, and the lead enters the pipeline you already control. Our role is to drive discovery to where you can capture the lead and own the relationship — not insert ourselves between you and the buyer. Claiming your listing enriches the JustListings page with: Your photo, contact details, and brand on the listing page Direct routing to you — buyers can reach you without the intermediate click-through to the source Expanded media and content you control Either way: your listing, your lead. No Premier Agent placements, no lead auctions, no third party selling leads against your listing — claimed or not. What it costs Claiming your listings on JustListings is included with your ListingAI membership on any plan. All past, present, and future ListingAI customers are eligible — we're building this to be in your corner, not to charge you for routing buyers to your own listings. Where it works We're launching across the US, Canada, UK, and Australia, with additional markets to follow. Your full listing history across these markets becomes claimable when JustListings goes live. When does it launch? JustListings is in active development. We're focused on launching it in a way that does what we promise — a clean search experience, accurate listing data, and lead routing that respects the agent who represents the home. We'll let customers know when it's ready to claim listings; get in touch if you'd like to be on the early-access list. For the bigger picture on how ListingAI, JustListings, and the MLS fit together: see the relationship between ListingAI and JustListings →

Question 11

What is AI Coach?

Accepted Answer

AI Coach is an AI tool provided by ListingAI that you can chat to about your listing or general real estate questions. The AI Coach is available in two formats: 1. Specific listing chat: You can start a conversation with the AI Coach by clicking the "Coach" menu when you're in a listing. In this setting the AI Coach will be primed to help you with the specific listing you're working on, and have the full context of the listing based on the information you provided to ListingAI. 2. General chat: You can start a conversation with the AI Coach from the "Coach" menu in the top navigation bar. In this setting the AI Coach will be primed to help you with general real estate questions, and will not have the context of a specific listing but it will be primed and ready with general real estate knowledge.

Question 12

What is included in the ListingAI service?

Accepted Answer

Every account includes a free agent website, listing descriptions, social media content, listing websites, AI Coach, and QR codes. Beyond that, our three paid tiers unlock more: Essential — All the basics plus unlimited listings and a free subdomain website. Professional — Adds listing videos, virtual staging, CMA & market reports, team support, and custom domain for your website. Expert — Adds lead magnet pages, 3x usage credits, and priority support with a dedicated account manager. See our full pricing comparison or browse all features.

Question 13

How do I get started?

Accepted Answer

Register an account, and follow the prompts to create your first listing. It takes less than 2 minutes to get your first listing description.

Question 14

Are the descriptions compliant with my MLS?

Accepted Answer

We aim to make all our listing descriptions compliant with your local MLS so you do not need to worry.

Question 15

How long does it take?

Accepted Answer

It takes less than 2 minutes to get your first listing description. You can then refine the content with the help of our AI editor assistant.

Question 16

How do listing credits work?

Accepted Answer

Your first listing with ListingAI is completely free, on us! We want you to experience the power of ListingAI so you can see how it can help you save time and sell more properties. Next time, you'll have to upgrade to a paid plan to get more listings. When you upgrade to a paid plan, you'll be able to generate more listings per month, and make as many edits and revisions to those listings as you want. We have plans designed for individuals, teams and brokerage owners. You can find our pricing plans here. Looking for image or video credits instead? See how image credits work or how video credits work.

Question 17

How do image credits work?

Accepted Answer

Image credits are used by the AI Image Editor — virtual staging, twilight conversion, object removal, inpainting, find-and-replace, and other AI-powered edits. How a credit charge breaks down 1 credit to generate an AI edit 2 credits to accept and keep the result 3 credits total for a kept edit Rejecting only costs the 1 credit you used to generate it — so you can try multiple variations and only pay full price for the one you keep Resolution affects cost 1K (HD) and 2K (FHD) cost the same — 1 credit to generate, 2 to accept 4K (UHD) costs 2× — 2 credits to generate, 4 to accept Free actions (no credits used) Color adjustments Rotating images Cropping Why credits work this way Our goal is fairness — to you, and to us. Every AI generation costs us, whether you keep the result or not. The credit model has to balance two things: Get something useful out of each generation. Aligning incentives this way keeps generations from going to waste. Pay less when the AI misses. A result the AI didn't quite nail shouldn't cost the same as one you keep. The 1-credit-to-generate / 2-credit-to-accept structure does both. A kept edit costs 3 credits; a rejected one costs only 1. So you can iterate freely on a tricky shot without burning through your monthly allowance. Most agents find this model a little stressful at first — and then realize they almost never run out of credits. The ones who do are running serious virtual-staging volume across many listings, and at that point the per-image math compares very favourably to a dedicated staging service charging $20–40 per image. Curious what's possible? Browse virtual staging features and examples → Your monthly image credit allowance depends on your plan. See the pricing page for the included amount per tier, or grab top-ups any time.

Question 18

How do video credits work?

Accepted Answer

ListingAI has two video modes — AI Lite (always free) and Full AI (uses credits). Both produce a finished listing video; Full AI brings cinematic, AI-driven camera movement that AI Lite can't match. AI Lite — always free Static and zoom-style scenes that don't require AI animation Unlimited use, no credits required, on every plan Full AI — 1 credit per animated image 1 credit per image you animate One-time cost. Once an image is animated, you don't pay again to use that animation Pan, sweep, and zoom variations on an already-animated image are free — they reuse the existing base video Failed animations are never charged Free edits forever Once a video is generated, you can edit it as many times as you want at no extra cost — change music, reorder scenes, update branding, swap opening or closing screens, change aspect ratio for different platforms, and more. The only thing that uses a credit is the initial animation of a new image. Curious what AI listing videos look like? Browse listing videos features and examples → Your monthly video credit allowance depends on your plan. See the pricing page for the included amount per tier.

Question 19

Do I need to be a real estate agent to use ListingAI?

Accepted Answer

Anyone can use our service. It is common that landlords, owners selling their property and rental companies use our service. Of course, we also have a lot of real estate agents using our service.

Question 20

Are you available in my area?

Accepted Answer

We are available in all regions and countries, and in over 20 languages. If you have any questions about your specific area, feel free to contact us with your questions.

Question 21

Where do you get your data from?

Accepted Answer

Our parent company MappedBy.com is a global provider of real estate data, we combine the information you provide with our own data to create the best possible listing description.

Question 22

Will you be adding more features?

Accepted Answer

Yes, we're always looking to add new features. If you have any suggestions, please let us know!

Question 23

Why are real estate listing descriptions important?

Accepted Answer

Other than property photos, a well written property description is the only other way for a buyer to truly connect with the home you're selling. Data shows that 43% of buyers start their home search online, and 86% of those buyers searching online say that the detailed information found in the description is "very useful." That's not to mention that nearly 45% of buyers will be less inclined to tour a home if they read a poorly written property description.

Question 24

Are all the descriptions unique?

Accepted Answer

Yes, every description we output will be unique and custom based on the information you provide.

Question 25

What is your refund policy?

Accepted Answer

We offer a 30-day money back guarantee. Proration and fees may apply — see our refund policy for full details. To request a refund, please contact us at hello@listingai.co

Question 26

Do you have an API?

Accepted Answer

We sure do! You can find more information about getting API access here.

Question 27

Do you offer volume discounts?

Accepted Answer

Yes! We have two options: 1. If you represent an office or a team and have at least 25 agents looking to use ListingAI, we can offer a variety of options ranging from discounts to higher credit balances and everything in between. Please reach out to us at hello@listingai.co for more information. These discounts are typically higher than those offered via the Platinum Customers program. 2. If you work at a large brokerage, we offer standard discounts to any agent with a brokerage email address. See our Platinum Customers page for more information.

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Why should I use ListingAI?

Does ListingAI give me my own website?

Do you offer IDX or MLS integrations?

How do I get started?

How do listing credits work?

What is your refund policy?

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