Terms of Service Agreement
Last Revision Date: April 24, 2026
💙 Our Commitment to You
Before diving into the legal language below, we want you to know: we're here to help. Our goal is to ensure you always have a positive experience with ListingAI, and if something goes wrong, we genuinely want to make it right.
If you ever have questions, concerns, or issues - please reach out to us at hello@listingai.co. We're real people who care about our customers, and we're happy to work through any situation with you.
We ask that you approach us with patience and courtesy, and we promise to do the same. Sometimes resolving issues takes a bit of back-and-forth, but we're committed to finding a fair solution together.
The bottom line: Talk to us first. We'll do our best to help. 🤝
Welcome to the listingai.co website (the "Website"), which is provided to you by MappedBy Inc. ("we", "us", or "our"). This document, the Terms of Service ("Terms"), sets forth the legal terms and conditions that will govern your use of our Website and services.
Before engaging with our Website, we urge you to read these Terms attentively. By accessing or using the Website, you agree to be legally bound by these Terms. If you disagree with any part of these Terms, you must not use our Website.
Subscription Terms
Access to certain sections of our Website may require a paid subscription ("Subscription"). Subscriptions are billed in advance on a recurring cycle, which may be monthly or yearly based on the selected plan ("Billing Cycle").
Your Subscription will renew automatically using the same conditions as the previous cycle unless you cancel it or MappedBy Inc. cancels it. To cancel, you must do so through your account management settings on the Website or by contacting our customer support.
Payment details, such as credit card information, are necessary to process payment for your Subscription. You agree to supply MappedBy Inc. with complete and accurate billing information and authorize MappedBy Inc. to charge all Subscription fees to these payment methods.
If billing attempts fail for any reason, an electronic invoice will be sent to you, with directions to complete payment within a specified deadline.
Trial Subscription
We may offer a free trial Subscription for a limited time ("Trial Period") at our sole discretion. You might be asked to provide billing information when signing up for the Trial Period. Free trial means you can request a full refund with no questions asked during the trial period. You will be billed immediatly upon subscription.
Pending your cancellation, on the Trial Period's conclusion, MappedBy Inc. will continue billing for the chosen Subscription type unless you have cancelled it during the Trial Period.
We reserve the right to alter or withdraw the Free Trial offer at any time without prior notice.
Billing vacations
You can request a billing vacaction of 1 to 3 months from within your account. When a billing vacation starts you will not be billed, and you cannot use your service until it is over, or until you manually end it ahead of schedule.
When billing vacation period ends we will not email or notify you, your subscription will automatically resume.
Should you not want to get charged or resume your service at the end of your billing vacation, you can cancel your account by emailing us, or from within your account. See "Cancellations" for further information.
Changes to Subscription Fees
We may modify Subscription fees at any time, in our sole discretion. Such changes will apply after the current Billing Cycle ends, and we will provide advance notice of these changes.
Continued usage of our Website after a Subscription fee change signifies agreement to the new fees.
Cancellations
Valid Cancellation Methods: To cancel your subscription, you must use ONE of the following two methods:
a) Email: Send an email requesting cancellation to hello@listingai.co from the email address associated with your account, with the subject line "Please cancel my account" and in the body of your email, state the date you would like your account to be cancelled by. We will respond within 5 business days confirming your cancellation request. OR
b) Account Dashboard: Log into your account at listingai.co, navigate to the billing section, and select "Cancel account". Be sure to follow the entire process, and if you do not receive a confirmation email, contact us at hello@listingai.co to verify your cancellation status. If you did not receive a confirmation email, this likely means you started the cancellation process but did not complete it - which means you did not cancel. It is your responsibility to follow up with us to verify your cancellation was completed.
Invalid Cancellation Methods: You acknowledge and agree that the following are NOT valid methods of cancellation:
- Phone calls to any number
- Text messages or SMS
- Social media messages (Facebook, Instagram, Twitter/X, LinkedIn, etc.)
- Messages sent through third-party platforms
- Verbal requests of any kind
- Emails sent from an address other than your registered account email
- Contacting your bank or credit card company
We do not accept cancellation requests by phone.
Why? This policy protects both you and us. When you cancel through a valid method, we send you a confirmation email - this email is your proof that your cancellation was received and processed. Without this confirmation email, there is no evidence that a cancellation occurred. Phone calls cannot provide this documented proof, which is why we require written cancellation requests.
Your responsibility: After submitting a cancellation request, you must ensure you receive a confirmation email from us. If you do not receive this confirmation email, your cancellation was not processed. No confirmation email = no cancellation.
Website Issues Are Not a Valid Excuse: If you experience any technical difficulties with the account dashboard cancellation method, you can always send an email to hello@listingai.co instead. This is exactly why we offer email as a cancellation option - it is always available regardless of any website issues. Technical problems with the website do not prevent you from cancelling via email.
Lost Access to Your Email? If you no longer have access to the email address you signed up with, or cannot remember which email you used, contact us at hello@listingai.co or call us at the phone number on our contact page. We can help you recover your account and verify your identity so you can proceed with a cancellation. Not having access to your original email is not a barrier to cancellation - we will work with you to resolve this.
Cancellation Confirmation: Upon successful cancellation through a valid method, you will receive a confirmation email to your registered email address within 24 hours. This confirmation email serves as your proof of cancellation. If you do not receive a cancellation confirmation email within 24 hours of your cancellation request, you must contact us immediately at hello@listingai.co or call us at the phone number listed on our contact page [https://www.listingai.co/contact] to verify your cancellation status, during this call we will verify you have cancelled your subscription and that you have received a confirmation email. If you did not receive a confirmation email, this likely means you started the cancellation process but did not complete it - which means you did not cancel.
Cancellation Records: We maintain detailed electronic records of all cancellation requests, including the date, time, method, IP address, and any associated communications. These records are timestamped and stored securely. In the event of any dispute regarding cancellation, these records will be used as evidence of whether a valid cancellation request was received.
Continued Billing: Your subscription will continue to renew and you will continue to be charged until we receive and confirm a valid cancellation request through one of the methods specified above. Simply stopping use of the service, deleting the app, or removing our emails from your inbox does not constitute cancellation.
Goodwill Refunds: Goodwill Refunds are only available after your account has received and confirmed a valid cancellation request through one of the methods specified above. You cannot request a Goodwill Refund without first having successfully cancelled your subscription. In the event that you intended to cancel but forgot, we may provide a refund for up to the last 30 days at our sole discretion, provided there is no account activity during that period. To request a Goodwill Refund: (1) first cancel your subscription by emailing hello@listingai.co or via your account dashboard and wait to receive your cancellation confirmation email, then (2) separately send an email to hello@listingai.co with your account email stating that you intended to cancel but forgot and would like to request a Goodwill Refund.
Chargeback and Dispute Policy
Mandatory Pre-Dispute Resolution: By using our services, you agree that before initiating any chargeback, payment dispute, or claim with your bank, credit card company, or payment provider, you MUST first:
1. Contact ListingAI directly by emailing hello@listingai.co from your registered account email, or via phone by calling us at the phone number listed on our contact page;
2. Provide details of your concern and any evidence supporting your claim;
3. Allow us a minimum of 7 business days to investigate and respond to your concern.
Cancellation Disputes: If you file a chargeback or payment dispute claiming that you cancelled your subscription but were still charged, you acknowledge that:
1. We will provide the bank/payment processor with our electronic records showing whether a valid cancellation request was received;
2. We will provide evidence of your account activity following the alleged cancellation date;
3. We will provide evidence that no cancellation confirmation email was sent (indicating no valid cancellation was processed);
4. We will provide a copy of these Terms of Service that you agreed to, including the specific valid cancellation methods;
5. Claims of phone cancellation will be rebutted with evidence that we do not offer phone cancellation services.
Chargeback Consequences: Filing a chargeback or payment dispute without first contacting us as required above constitutes a breach of these Terms. In such cases, we reserve the right to:
1. Immediately terminate your account and access to all services;
2. Report the dispute to public fraud prevention databases;
3. Pursue collection of any amounts owed, including chargeback fees assessed to us by our payment processor;
4. Take appropriate legal action to recover damages.
Fraudulent Chargebacks: You acknowledge that filing a chargeback for services that were legitimately provided, or claiming cancellation when no valid cancellation request was made, may constitute fraud. We actively dispute all chargebacks and provide comprehensive documentation to payment processors.
We take cancellations seriously and genuinely want to help resolve any issues. We will work with you to find a fair solution any time you contact us. However, we cannot help you if you do not contact us first through the proper channels.
Our Commitment to Fairness: If you can demonstrate that you sent a valid cancellation email to hello@listingai.co from your registered account email and we failed to respond or process your request, we will honor your original cancellation date. In such cases, we will backdate any applicable refunds to the date your original cancellation email was sent. To make this claim, you must provide evidence of the original email (such as a screenshot or forwarded email showing the date, recipient, and content).
Subscription Refunds
We offer a 30-day money back guarantee. If you are not satisfied with ListingAI, you may request a refund within the first 30 days of your initial purchase. Refunds are not available beyond the first billing cycle. All refunds within this period are prorated based on the time the user was active on the plan, and a 5% processing fee is deducted to cover expenses incurred by ListingAI. For example, if you request a refund after 1 day on a monthly plan, 1/30th of the subscription amount will be deducted for the day of service used, and an additional 5% of the refund amount will be deducted as a processing fee. The remaining balance will be refunded to your original payment method.
Example Calculation
A user on a $36/month plan requests a refund 5 days after their first billing cycle begun:
| Subscription amount | $36.00 |
| Time used (5/30 days) | −$6.00 |
| Refund amount before fees | $30.00 |
| 5% processing fee ($30.00 × 5%) | −$1.50 |
| Refund issued | $28.50 |
Credit Usage Exception: For plans that include Virtual Staging credits or Cinematic Scene Credits, the maximum refund is further limited by credit usage. The refund cannot exceed the percentage of unused credits in the billing cycle — whichever is greater between time-based proration and credit-based usage will be used. For example, if you have used 50% of your Virtual Staging credits but only 1 day has passed in the billing cycle, the proration will be based on 50% usage (not 1/30th), as the credit consumption exceeds the time elapsed.
Example: Credit Usage Exception
A user on a $36/month plan has used 50% of their Virtual Staging credits after only 1 day:
| Subscription amount | $36.00 |
| Time-based proration (1/30 days) (does not apply — lesser than credit usage) | −$1.20 |
| Credit usage proration (50% used — higher, so this applies instead) | −$18.00 |
| Refund amount before fees | $18.00 |
| 5% processing fee ($18.00 × 5%) | −$0.90 |
| Refund issued | $17.10 |
IDX/MLS Connection Exception: For plans that coincide with an IDX or MLS data connection request, the first month of service is treated as a non-refundable connection fee. This covers the costs associated with establishing the MLS data connection on your behalf. If you cancel or request a refund during the first billing cycle of a plan where an MLS connection was requested, no refund will be issued for that billing period.
This policy applies to all subscription refunds, including monthly, annual, and one-time purchases. Refund requests will be considered on a case-by-case basis by MappedBy Inc., at our sole discretion. To request a refund, please contact us at hello@listingai.co.
EU Consumer Rights & Right of Withdrawal
If you are a consumer located in the European Union or European Economic Area, you have the right to withdraw from your subscription within 14 days of purchase under the EU Consumer Rights Directive (Directive 2011/83/EU), without providing any reason.
Waiver of Right of Withdrawal: By subscribing to ListingAI and accessing the service, you expressly acknowledge and agree that:
1. ListingAI is a digital service that is delivered and made available to you immediately upon subscription;
2. You expressly consent to the immediate performance of the service and acknowledge that you will have access to and may begin using the service immediately after purchase;
3. You acknowledge that by consenting to immediate access, you waive your 14-day right of withdrawal under Article 16(m) of the EU Consumer Rights Directive once the service has been fully performed, or under Article 16(a) where applicable;
4. Where the service has been partially performed before you exercise your right of withdrawal, you will be liable to pay an amount proportionate to what has been provided until you communicated your withdrawal, in comparison with the full coverage of the contract. This proportionate amount is calculated in accordance with the proration and fee terms described above.
How to Exercise Your Right of Withdrawal: To exercise your right of withdrawal within the 14-day period, you must inform us of your decision by sending a clear statement to hello@listingai.co from the email address associated with your account. You may use the following model withdrawal statement, though it is not obligatory: "I hereby give notice that I withdraw from my contract for the provision of the ListingAI service, ordered on [date], name of consumer, address of consumer, date." We will acknowledge receipt of your withdrawal without undue delay.
Your Content
You may upload, link, and share text, graphics, videos, and other materials ("Content") on the Website. By uploading Content, you grant us permission to use, reproduce, and distribute your Content on the Website, still retaining your rights.
You guarantee that you either own the Content or have the necessary licenses and rights to use it and authorize us to utilize the Content. You must also ensure the Content does not breach any rights.
We may block or remove Content we deem unacceptable at our discretion. Additionally, we are not responsible for user-generated content and act solely as a distributor.
By using Listing AI, You grant us rights to co-publish, re-market or otherwise share and use your listing content as part of our website and/or marketing materials. This may include on our website, Instagram account, Facebook account or other social media platforms or publications. If you wish to opt out of this please email hello@listingai.co and indicate that you prefer we do not share your listing materials as part of our own website or marketing materials and we will refrain from doing so.
This grant expressly includes AI-generated images produced through our service - such as virtual staging, virtual renovation, and virtual twilight images - which we may feature (together with the original "before" photo) as examples of our tools' output on public marketing pages, including but not limited to our Virtual Staging Examples gallery. We only feature images that have been accepted by you, are at least 30 days old, and we never display your listing address, contact information, or other personal details alongside them. You may opt out at any time from your account at Settings → Privacy, or by emailing hello@listingai.co. When you opt out, any of your images that are currently featured will be removed from public view.
Account Responsibilities
When you create an account with us, ensuring the accuracy and currency of your information is imperative. Responsibility for safeguarding your password and monitoring all activities under your account rests with you.
You must inform us immediately if you suspect any unauthorized use or security breach of your account.
Copyright Complaints
We respect the intellectual property rights of others and follow a strict policy in response to copyright infringement claims. Any claims must be submitted in writing to our designated copyright agent.
If we have made a mistake by inadvertently providing you with copyrighted content, we will inform you and expect compliance with the removal of such content. You assume full responsibility for any misuse of copyrighted materials we have provided.
Errors
It's possible that any given information we provide in any form may contain errors or inaccuracies, either because vital information is missing or because the information given is inaccurate. This includes information about prices, promotions, availability, et cetera. In the event of such a mistake being made, we reserve the right to correct it without prior notice and without any obligation to do so. We also reserve the right to, after having corrected a mistake, update or cancel any orders and transactions made with the faulty information. In the event we need to do this, we shall inform you about this through the email address you will have provided us with.
Disclaimer of warranties
We cannot and thus do not guarantee that our services are provided with no interruptions, mistakes, errors, performance issues, delays or security issues. We try our best to provide you with the best possible service, but we can't rule out that occasional problems with our services may arise.
We do not warrant any results from the use of our products or services.
Use of our service is at your own risk. Our products and services are provided without any warranties regarding their effect, functionality, or any other type of guarantee.
ListingAI is not liable for any negative consequences caused by the use of our products by the user in any way, unless otherwise determined by the law. In such cases, ListingAI will be liable to the minimum extent the law requires.
AI-Generated Content
Our service utilizes artificial intelligence to generate content including but not limited to property descriptions, marketing materials, social media content, market reports, comparative market analyses, virtual staging images, listing videos, and other materials ("Generated Content"). By using our service, you acknowledge and agree to the following:
1. Generated Content is provided "as is" and as a starting point or suggestion only, without any guarantees of accuracy, completeness, or appropriateness for your intended use.
2. You are solely responsible for reviewing, verifying, and editing all Generated Content before use, publication, or distribution. You must not publish or rely on Generated Content without independent verification.
3. AI-generated content may contain errors, inaccuracies, omissions, or misleading information. This includes but is not limited to incorrect property details, inaccurate market data, misleading pricing or valuation information, or content that does not comply with local regulations.
4. We do not guarantee that Generated Content will meet specific real estate board requirements, MLS guidelines, fair housing laws, advertising standards, or professional standards in any jurisdiction.
5. You must ensure all Generated Content complies with applicable laws, regulations, and professional requirements in your jurisdiction before use.
6. We are not liable for any consequences resulting from your use of Generated Content, including but not limited to professional sanctions, regulatory violations, legal claims, financial losses, reputational harm, or claims by third parties.
7. To the fullest extent permitted by applicable law, MappedBy Inc., its directors, employees, contractors, and any third-party AI providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of AI-generated content or AI-powered features of the service.
8. You acknowledge that AI systems are inherently probabilistic and that outputs may vary. The same input may produce different outputs at different times, and past performance of the AI system does not guarantee future results.
Not Professional Advice
ListingAI is a content generation and marketing tool. ListingAI does not provide legal, financial, real estate, tax, or professional advice of any kind. MappedBy Inc. is not a licensed real estate brokerage, law firm, financial advisor, or appraisal firm. No content generated by ListingAI — including but not limited to property descriptions, comparative market analyses (CMAs), market reports, property valuations, AI coach responses, or any other output — should be construed as professional advice or relied upon as a substitute for consultation with a qualified professional.
Specifically:
1. CMAs and Market Reports are generated using publicly available data and AI models. They are not formal appraisals and should not be used as the basis for pricing, purchasing, selling, or financing decisions. Property valuations and market analyses may be inaccurate, outdated, or based on incomplete data. Always consult a licensed appraiser or real estate professional for property valuation.
2. AI Coach and Assistant responses are generated by AI and may contain inaccurate, incomplete, or misleading information. The AI Coach does not have knowledge of your specific legal, regulatory, or contractual obligations. You must not rely on AI Coach responses for legal, compliance, or business decisions.
3. MLS and IDX Data is provided by third-party data sources over which MappedBy Inc. has no control. We do not verify, guarantee, or warrant the accuracy, completeness, or timeliness of any MLS or IDX data displayed through our service. Data may be delayed, incomplete, or contain errors introduced by the source provider. Not all MLS boards permit their data to be used in CMAs, market reports, or other derivative products. MLS data will only be incorporated into your reports if the license agreement from the data provider allows it. It is your responsibility to understand and comply with the terms of your MLS board's data license.
4. Virtual Staging images are AI-generated representations and do not depict actual furnishings, finishes, or property conditions. Use of virtually staged images may be subject to disclosure requirements in your jurisdiction. You are solely responsible for complying with any such requirements.
Professional Use and Compliance
If you are using our services in a professional capacity (including but not limited to real estate agents, brokers, or marketing professionals):
1. You acknowledge that you are solely responsible for ensuring all Generated Content meets:
- Your local real estate board requirements
- MLS listing guidelines
- Fair housing laws and anti-discrimination regulations
- Professional licensing obligations
- Industry-specific advertising regulations
- Consumer protection laws in your jurisdiction, including the EU Consumer Rights Directive, EU AI Act, and any local equivalents
- Virtual staging disclosure requirements
2. You agree to maintain appropriate professional licenses and credentials required for your use of our services.
3. You are responsible for obtaining necessary permissions and rights for any property-related content you upload or generate.
4. You acknowledge that our service does not replace professional judgment and you remain responsible for all professional obligations and standards in your field.
5. If you deploy any ListingAI-generated content in a consumer-facing context (e.g., on a website, in marketing materials, or in communications with clients), you accept full responsibility for the accuracy and compliance of that content. MappedBy Inc. is the provider of a content generation tool, not the deployer of the content — you, the user, are the deployer and bear all associated regulatory obligations.
6. Under the EU AI Act and similar regulations, the party that deploys an AI system in a consumer-facing context bears responsibility for ensuring compliance. By using ListingAI to generate content that you then publish or distribute, you acknowledge that you are the deployer and accept all obligations that may arise under applicable AI governance laws.
Website Accessibility and ADA Compliance
ListingAI provides tools that allow you to build and publish agent websites. While we strive to follow generally accepted web development practices, you are solely responsible for determining and meeting any accessibility requirements that apply to your website, including but not limited to:
1. The Americans with Disabilities Act (ADA) and any related regulations or guidelines, including the Web Content Accessibility Guidelines (WCAG).
2. Section 508 of the Rehabilitation Act, state and local accessibility laws, and any equivalent laws in other jurisdictions.
3. Any industry-specific accessibility standards or requirements applicable to your business.
MappedBy Inc. does not warrant or represent that any website created using our platform will comply with the ADA, WCAG, or any other accessibility standard or legal requirement. Accessibility compliance depends on many factors including the content you add, how you configure your website, and the specific legal requirements that apply in your jurisdiction.
Hold Harmless and Indemnification: You agree to indemnify, defend, and hold harmless MappedBy Inc., its directors, officers, employees, contractors, and agents from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
1. Any claims that your website does not comply with the ADA, WCAG, Section 508, or any other accessibility law, standard, or regulation.
2. Any claims related to the content, accessibility, performance, or availability of your website.
3. Any third-party claims, lawsuits, demand letters, or regulatory actions related to the accessibility of your website or any content published through it.
This indemnification obligation applies regardless of whether the alleged non-compliance arises from the platform's features, your configuration choices, the content you publish, or any combination thereof. You acknowledge that it is your responsibility to consult with qualified legal and accessibility professionals to ensure your website meets all applicable requirements.
Data Management and Service Reliability
Regarding the operation and reliability of our services:
1. You are solely responsible for maintaining backups of all content you upload or generate using our services.
2. We do not guarantee the preservation or recovery of any user data or Generated Content.
3. While we strive to maintain service availability, we do not guarantee uninterrupted access to our services.
4. You acknowledge that service interruptions, delays, or technical issues may occur and could affect your ability to access or use the service.
5. We are not liable for any losses or damages resulting from service interruptions or data unavailability.
Terms of Service Acceptance
You acknowledge and agree that:
1. Each time you access our services, you are bound by the current version of these Terms.
2. We maintain records of Terms acceptance, including:
- The version of Terms accepted
- Date and time of acceptance
- IP address and device information associated with acceptance
3. Your continued use of our services after any Terms modifications constitutes acceptance of those modifications.
4. You are responsible for regularly reviewing these Terms for any changes or updates.
Ownership and Use of Material
The Website and its original content, excluding your Content, are owned by MappedBy Inc. and are protected by copyright and other intellectual property laws. Your use of any materials from the Website is permitted only for personal, non-commercial use.
MappedBy Inc. or its affiliates hold trademarks that you are not granted a right to use. Unauthorized use of Website materials may result in infringement penalties.
External Links
Ocasionally, our Website includes links to third-party sites, over which we have no control and for which we assume no responsibility.
Account Termination
We may suspend or terminate your access to the Website without notice or liability for any reason, particularly in the case of breaches of these Terms.
Should your account be terminated, your right to use the Website ceases immediately. To deactivate an account, stop using the Website and, if necessary, contact us to close your account.
Indemnification and Limitation of Liability
You agree to indemnify and hold harmless MappedBy Inc. and its directors, officers, employees, contractors, agents, and affiliates against any claim, demand, loss, damage, or expense (including reasonable legal fees) made by any third-party due to or arising out of your use of the Website or service, your use of or reliance on AI-generated content, your breach of these Terms, or your infringement of any rights of another.
This indemnification expressly includes claims arising from your publication, distribution, or use of AI-generated content, including claims related to inaccurate property information, misleading marketing materials, regulatory non-compliance, consumer protection violations, or any other claim related to content generated by the service that you published or acted upon without adequate review and verification.
Under no circumstance will ListingAI be held liable to anything more than 1 times the past 12 months revenues paid by the customer using our services.
MappedBy Inc. will not be liable for any indirect, special, incidental, consequential, or punitive damages arising from your use or inability to use the Website or service, including but not limited to damages arising from AI-generated content, loss of data, loss of profits, business interruption, or any actions taken based on outputs of the service.
Disclaimers and Rights
The Website is provided without warranties of any kind, whether express or implied. We do not guarantee uninterrupted access or that errors, defects, or omissions will be corrected.
If you violate these Terms and we do not take immediate action, we still retain our rights and remedies for any subsequent or similar breaches.
User Referral Program
We may provide you with a unique referral link to share with your co-workers, friends and family. The specific terms and benefits of your referral will be disclosed to you at the time the referral link is generated or shared. By participating in any referral program, you agree to the terms presented at that time.
Program Types: Referral programs may take different forms, including but not limited to:
- Commission-Based Referrals: You may earn a commission based on the subscription value of users who sign up using your referral link.
- Referral Benefits: The person you refer may receive a free trial period or other promotional benefit. For referral benefit programs, you (the referrer) must have an active paid subscription for the referred person to be eligible to claim the benefit.
The specific arrangement (commission rate, trial duration, eligibility requirements, etc.) will be clearly stated when you generate or receive your referral link.
General Terms (applicable to all referral programs):
You cannot refer yourself, but you can refer your company or other people that work within it.
When a user signs up using multiple referral links, the first link they used will be the one that is used for the referral.
If a user visited our site using a referral link but did not sign up, we will only honor the referral if they convert within 30 days of using your link.
We cannot transact with minors, individuals on sanction lists, or who are located in countries that are sanctioned by the Canadian government. Please do not refer individuals that fall into these categories; if you do we will delete/refund their accounts and any associated referral benefits will be void.
We reserve the right to cancel your account and withhold any benefits or payments if we suspect fraud.
We reserve the right to change the terms of this program at any time. Changes will be posted on this page and will be effective immediately, potentially impacting both new and existing referrals.
Commission-Based Referral Terms (when applicable):
Each referral commission is valued at a percentage of the subscription value of the person who signed up using your link, as disclosed at the time of referral.
Payouts will occur once a month, no earlier than 90 days after the start subscription date of the person who signed up using your link.
You will be paid via the original payment method you provided or sent a cheque in the mail. We reserve the right to change the payment method at any time. Each time you are paid out, we will send you a statement of earnings via email.
We may request documentation from you or need to perform identity verification on your account prior to sending you a payout. We reserve the right to withhold payment until these processes have been completed.
You can refer as many people as you like.
Commission caps may apply based on your subscription level, as disclosed at the time of referral.
If you delete your account before the 90 days are up or if the person you referred cancels their subscription before the 90 days are up, no commission will be paid out to you.
We will not pay out commissions for any referrals that are not on a paid plan or existing users that did not sign up using your link.
If a referred user is refunded, we will not pay out the referral or we will pay out a prorated amount. If the referral is refunded after you have been paid out, we will deduct the referral amount or the prorated amount from your next payout.
Referral Benefit Terms (when applicable):
The referring user must have an active paid subscription at the time the referred user claims their benefit.
The referred user must be a new user who has not previously had a paid subscription with ListingAI.
Free trial periods provided through referral benefits do not require a credit card to activate.
At the end of the free trial period, the referred user must add a payment method and subscribe to continue using the service.
Referral benefit offers may have expiration dates. If an offer has expired, the referred user will not be able to claim the benefit.
Assignment
MappedBy Inc. may at any time assign, transfer, or delegate any of its rights and obligations under this Terms of Service to a subsidiary, affiliate, or successor thereof, or to a third party, without requiring your consent. You, however, may not assign or transfer any of your rights or obligations under this Terms of Service without the prior written consent of MappedBy Inc., and any unauthorized assignment or transfer shall be null and void.
Dispute Resolution
In the event of any dispute, claim, question, or disagreement arising from or relating to this Terms of Service or the breach thereof, the parties hereto shall use their best efforts to settle the dispute. To this effect, they shall consult and negotiate with each other, in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties. If they do not reach such solution within a period of 60 days, then, upon notice by either party to the other, disputes, claims, questions, or disagreements shall be submitted to binding arbitration at the option of MappedBy Inc., or alternatively resolved through another dispute resolution mechanism agreed upon by both parties.
If MappedBy Inc. elects to resolve the dispute through arbitration, the arbitration will take place in Ontario, Canada, and be administered by an administrator selected by MappedBy Inc. Any judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.
However, should MappedBy Inc. choose to forgo arbitration, both parties agree to submit to the personal jurisdiction of the courts located within the province of Ontario, Canada.
Unless you and MappedBy Inc. agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.
You agree that any dispute will be solved on an individual basis, renouncing any rights to a class action.
Changes to the Agreement
We reserve the right to amend these Terms at our discretion. You agree to review these Terms periodically for changes. Continuing to use the Website after such changes take effect indicates acceptance of the new Terms.
Contact Information
If you have any questions or feedback regarding these Terms, please get in touch with us by emailing hello@listingai.co
📋 Changelog
We believe in transparency. Below is a summary of changes made to these Terms of Service:
- Added friendly "Our Commitment to You" introduction
- Clarified cancellation process and confirmation requirements
- Added Chargeback and Dispute Policy
- Updated Referral Program terms
- Original Terms of Service established