Frequently Asked Questions

What is your refund policy?

We offer a 30-day money back guarantee. Proration and fees may apply — see our refund policy for full details. To request a refund, please contact us at hello@listingai.co.

What is the image editor / what are image credits for?

The image editor is a tool that allows you to edit your images with the power of AI. You can use it to virtually stage rooms, remove furniture, convert photos to twilight, erase objects, or inpaint areas of the image (Inpaint is when you highlight an area and type a prompt to edit the target area).

How credits work:

• 1 credit to generate - Each time you create a new AI edit, it costs 1 credit
• 2 credits to accept - When you're happy with a result and want to save it, it costs 2 additional credits
• Free to reject - If you don't like a result, simply reject it and try again. You only pay the initial generation cost

This means you can generate multiple variations (1 credit each) and only pay the full 3 credits when you find the perfect result.

Does my account come with a website?

Yes! Even if you're on a free account, you can create a website! You just won't be able to add a custom domain name until you upgrade to a paid account that supports a custom domain.

Why would I want a website?

Buyers and sellers alike are much more likely to use an agent who has a website. This is the #1 reason why every agent should have a website.

Having a website is a great way to showcase your listings and get more leads. It creates a more professional image for you and your business and a permanent home for your listings so they can be found online, even after the listing is sold or leased.

Marketing yourself online is a long game, and having a website is the first step to getting your name out there.

What are the most common features other agents are using?

Most people who start using ListingAI found us when they were trying to find a way to write their listing description. They quickly realized that ListingAI can help them with their social media posts, listing image captions, and lead capture landing pages for their listings.

Many savvy agents realize that our ListingAI website offering is substantially cheaper than what they're presently paying, so it's not uncommon for people to migrate over their website from other another real estate websites services.

Do you offer IDX or MLS integrations?

At this time we've opted not to offer IDX or VOW integrations with MLS providers. We're focusing instead on JustListings.com — a listing search platform we're building that operates beyond any single MLS.

How can I contact you?

We'd love to hear from you! You can email us directly at hello@listingai.co or book time to chat with us here.