Frequently Asked Questions

What is your refund policy?

We offer a 30-day money back guarantee. Proration and fees may apply — see our refund policy for full details. To request a refund, please contact us at hello@listingai.co.

What is the image editor / what are image credits for?

Use the same image credit allowance for single-photo edits and multi-angle room staging. Use them to stage a photo, remove furniture, create twilight photos, or edit a selected area.

• Generate: Uses credits to create a preview.
• Accept: Uses additional credits to keep the result.
• Reject: Adds no charge. The generation charge remains, and each new attempt uses credits.

Credit use depends on your model, output size and the reference photos used in each generation. Multi-angle room staging uses more credits than single-photo staging. Credit costs are the same on every plan.

Same room, different angles? Accept the first look, then carry that design across your other photos.

Multi-angle staging is in beta with Professional, Expert or an active 30-day Professional one-time plan. It uses your existing image credits, with no separate room fee.

Uploading room photos, cropping, rotating and color adjustments use no image credits. Learn more about image credits, or view plan allowances and top-ups.

Does my account come with a website?

Yes! Even if you're on a free account, you can create a website! You just won't be able to add a custom domain name until you upgrade to a paid account that supports a custom domain.

Why would I want a website?

Buyers and sellers alike are much more likely to use an agent who has a website. This is the #1 reason why every agent should have a website.

Having a website is a great way to showcase your listings and get more leads. It creates a more professional image for you and your business and a permanent home for your listings so they can be found online, even after the listing is sold or leased.

Marketing yourself online is a long game, and having a website is the first step to getting your name out there.

What are the most common features other agents are using?

Most people who start using ListingAI found us when they were trying to find a way to write their listing description. They quickly realized that ListingAI can help them with their social media posts, listing image captions, and lead capture landing pages for their listings.

Many savvy agents realize that our ListingAI website offering is substantially cheaper than what they're presently paying, so it's not uncommon for people to migrate over their website from other another real estate websites services.

Do you offer IDX or MLS integrations?

At this time we've opted not to offer IDX or VOW integrations with MLS providers. We're focusing instead on JustListings.com — a listing search platform we're building that operates beyond any single MLS.

How can I contact you?

We'd love to hear from you! You can email us directly at hello@listingai.co or book time to chat with us here.